Turning Tours into Training: How Property Visits Build Stronger Leasing Teams

Oct 3

At UCH, we believe that growth happens not only behind desks or in training rooms…but also out in the field, side-by-side with peers, learning from every detail of a property's operation. One of the most impactful ways we foster collaboration and continuous development is by encouraging our leasing teams to tour other communities within our portfolio.

These regional property tours are more than just walk-throughs, they are immersive learning experiences.

By stepping into different properties, our team members gain valuable insight into the nuances that make each community unique while recognizing the shared standards and values that tie us together. Whether it's observing different leasing techniques, viewing amenity setups, or seeing how team dynamics vary from one location to another, the takeaway is always the same: there is something to learn from every door we open.

As Amanda Hewitt, our Training and Leasing Manager, puts it:

“Regional property tours transform buildings into classrooms and teams into collaborators, every step builds stronger leaders, sharper skills, and shared success.”

This initiative speaks directly to the culture we’re building - one that thrives on shared knowledge, peer mentorship, and the belief that learning from each other is one of the strongest tools we have.

We're proud to see our teams lean into this opportunity, returning to their home communities energized, inspired, and equipped with new ideas to elevate the resident experience.

Collaboration. Consistency. Growth. That’s how we build leaders and better communities…together!